Privacy Policy

Last updated: 30 October 2026

Who handles your information

Canna Model Agency is the controller of the personal information you provide through this website. Contact us at events@cannamodel.com, by telephone on +441512270971, or at 3 Vernon St, Liverpool L2 2AY, UK, office 9.

What we collect and why

When you make an enquiry, we collect your name, phone number, email address, event location, preferred date, selected games and package, and your confirmation that you are aged 18 or over and have read our terms and this policy. We also record the enquiry time and an enquiry reference.

We use this information to reply, check availability, prepare a quotation and, if you proceed, arrange and administer your hire. The lawful basis for responding and arranging a booking is taking steps at your request before entering into a contract and performing that contract. Necessary security and misuse prevention are based on our legitimate interests in protecting the website and enquiries. Records required by applicable law are processed to meet a legal obligation. We do not use this form to sign you up for marketing.

Storage and access

Enquiries are stored on the website’s server in a private location outside its public web directory. Access is restricted to people who need the information to manage your enquiry and event. The website does not send form details to an analytics service or an advertising platform. Our hosting provider processes stored information on our behalf; any appointed service provider must protect it and only act on appropriate instructions.

We may share the minimum necessary booking details with the delivery team and event staff to fulfil an agreed hire, or with advisers and authorities where required by law. We do not sell your information. If an international transfer is needed, we will use an applicable UK transfer safeguard and provide relevant details on request.

How long we keep it

Our retention policy is to delete unsuccessful enquiries within 90 days after the last contact, unless an ongoing enquiry or dispute requires longer retention. Completed hire and accounting records may be retained for up to six years after the end of the relevant financial year where needed for tax, legal or contractual purposes. Please contact us if you wish to close an enquiry sooner. Essential website sessions expire on the server after inactivity; browser session cookies normally end when your browser session closes.

Your rights

Depending on the circumstances, you can request access, correction, erasure, restriction, portability, or object to processing based on legitimate interests. These rights have legal exceptions. Contact us using the details above; we will normally respond within one month and may need to verify your identity.

You can complain to the Information Commissioner’s Office. We would welcome the chance to address your concern first.

Cookies, third parties and children

We use an essential session cookie to secure the form and browser storage to remember your privacy choice. See our Cookie Policy. Fonts and images are served by this website. There are no embedded third-party frames, advertising trackers or analytics scripts in this build. External links open third-party sites that have their own privacy policies.

This service is intended for adults aged 18 and over. Please do not submit information about children or sensitive personal information in an enquiry.